“Service with integrity”

“Service with integrity”

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Privacy Policy – DJS Plumbing and Gas Services

[Version 1.0: Last updated December 2022]

This privacy policy sets out how DJS Plumbing and Gas Services handles your personal information. We do our best to comply with Australian privacy legislation.

We collect, hold, use, and disclose personal information for the purpose of letting you know about our products and services. You may receive updates from us from time to time. We do not sell or give away access to the personal information you provide to us.

Staying Anonymous

You can browse this website anonymously. If you identify yourself to us, at that point we will collect your personal information.

Collecting Personal Information

At all times we try to only collect the information we need to keep you updated about our progress.

The main way we collect personal information about you is when you give it to us, for example:

  • when you contact us
  • when you submit information to our website
  • when you ask for access to information we hold about you

You agree that we may retain any of your personal information indefinitely, although we are not obliged to do so.

Testimonials

If you provide us with a testimonial, you give us your consent for the use of your name and the and the date to be displayed on our website or in our other marketing material, together with the content of the testimonial that you provide.

Indirect Collection

We only collect information directly from you.

Social Networking Services and Links to Other Websites

We may provide links to other websites or use social networking services such as Twitter and Facebook to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.

Collecting Sensitive Information

We do not actively collect sensitive information about you, including information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or criminal history. We will take steps to appropriately protect any sensitive information we do receive.

How We Use Cookies and Other Identifiers

We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our websites.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to help to track your use of our websites to improve your user experience and the quality of our services.

Security and Overseas Recipients

We rely on third party providers such as Google and WordPress to store the information you have provided to us securely. We do use appropriate password protection for our systems.

Disclosure

The information that we collect about you is used only for keeping you up to date. We do not publish your personal information. We may give access to identification data we obtain and transaction records to appropriate and competent advisors or authorities for the purpose of obtaining advice.

Accessing and Correcting Your Personal Information

You may request copies of the information we hold about you, which will only be provided electronically. You have the ability to make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information.

Problems?

If you have any concerns about our use of your personal information, please complete and submit the form on the Contact Us page and let us know what the problem is. We will respond to your concerns within 30 days. We also encourage you to carefully read and understand DJS Plumbing and Gas Services’ Terms of Use before using the website or any of our services.

If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at www.oaic.gov.au.

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DJS Plumbing and Gas Services specialise in clearing blocked drains, back flow testing, hot water systems, water heater installations, and gas heating.

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